ORDERING WITH CAKESTAR

We make everything custom and artisan per order & do require advance notice for all of our orders.


TIME FRAME FOR OUR CAKES
& ORDERS


3 days notice for buttercream cake and cupcakes orders
1 weeks notice for custom cakes & custom treats (cookies, cupcakes etc)
2 weeks notice for wedding cake orders and sweet tables

RUSH ORDERS -
YES WE DO TAKE THEM!


We do add a RUSH FEE to CUSTOM orders within 4 days of your event.

RUSH FEE starts 4 days prior your event.

Full payment is required if you have a RUSH order. We do require more than 7 days notice for Custom Orders.

Our Rush Fee Policy

3-4 days notice – 15 % rush fee
2 day notice – 20% rush fee
1 day notice – 25 % rush fee


order  
 

PAYMENT & REFUNDS

We do require a 50% non-refundable deposit to confirm all orders.

Deposits are non refundable. If you cancel an order with us your deposit can be kept as a store credit minus a $25 processing fee, to be used within one year of cancelation date.

If cancellation occurs within five days of your order date there is no refund or credit issued.

We accept: E-transfers, Paypal, Visa, Mastercard and Cash.

We do not give paper receipts, we like trees! We will send out an email confirmation of your order.

 

 
 
© CakeStar EST. 2008, all rights reserved.